B1中級約 8 分鐘

At the Hotel飯店入住

從單字到模擬對話，學會在飯店用英語辦理入住、詢問設施、提出需求並掌握退房時間。

旅行
服務情境

學會這些 · You will learn

能在前台報訂房名字並取得房卡完成入住手續。 Check in at the front desk by giving your name and receiving your room key.
能詢問飯店設施，包括早餐、Wi-Fi 密碼及額外備品。 Ask about hotel facilities — breakfast, Wi-Fi, and extra amenities.
能提出一項服務需求，並詢問退房時間。 Make a service request and ask what time checkout is.

給 AIFor the AI tutor

提示詞難度

中級 B1

This page is my lesson handout — coach me through stages ①–⑥ in American English. Speak at a natural, unhurried pace (B1); stay in English and push fluency. Lots of speaking with instant pronunciation & grammar feedback. No filler — just start stage ①.

各區塊也有「完整指引」可單獨展開給 AI 讀

Student controls

練習導覽

① 開 ChatGPT 語音並分享本頁螢幕給 AI；② 點 1–6 跳到各區塊，可開大字模式；③ 卡住就點下方「救援句」照念。

單字與片語Vocabulary

AI 帶你念每個單字與例句，你跟著念一次，注意音標發音。

reservationnoun
/ˌrezərˈveɪʃən/
訂房；預訂
“I have a reservation under the name Chen.”
check inphrase (verb)
/tʃek ɪn/
辦理入住
“I'd like to check in, please.”
check outphrase (verb)
/tʃek aʊt/
辦理退房
“What time should I check out?”
room keynoun phrase
/ruːm kiː/
房卡；房間鑰匙
“Here is your room key — room 412.”
Wi-Fi passwordnoun phrase
/ˈwaɪfaɪ ˈpæswɝːd/
無線網路密碼
“What's the Wi-Fi password?”
breakfast includedphrase
/ˈbrekfəst ɪnˈkluːdɪd/
含早餐
“Is breakfast included with my room?”
wake-up callnoun phrase
/ˈweɪkʌp kɔːl/
晨喚服務（請飯店打電話叫醒）
“Could I get a wake-up call at six a.m.?”
extra towelnoun phrase
/ˈekstrə ˈtaʊəl/
多的毛巾；額外毛巾
“Could I get an extra towel, please?”

例句與文法Examples & Grammar

AI 先示範念一次，你跟著念一次；再試著用例句替換看看。

I have a reservation under [name].
用法辦理入住時報訂房名字的標準說法。用剛學的 reservation（預訂）搭配 "under [name]"，意思是「用某人名字訂的」。到前台時通常先說 "I'd like to check in, please."（我要辦理入住），再報名字。
- I'd like to check in, please.
- I have a reservation under Chen.
- I have a reservation under the name Johnson.
- Here is your room key — room 308.
Is [breakfast / Wi-Fi] included?
用法詢問費用是否已含在房價內。把剛學的 breakfast included 或 Wi-Fi password 拆開套用：Is breakfast included? / Is Wi-Fi included?
- Is breakfast included?
- Is Wi-Fi included with the room?
Could I get [an extra towel / a wake-up call]?
用法"Could I get …?" 是客氣提出要求的句型，比 "Give me …" 更禮貌。把剛學的 extra towel 或 wake-up call 填入。
- Could I get an extra towel, please?
- Could I get a wake-up call at seven a.m.?
What time is checkout?
用法詢問退房截止時間的慣用說法，用剛學的 check out（退房）的名詞形 checkout。也可說 "What time do I need to check out?"
- What time is checkout?
- What time do I need to check out?

情境考題Situation Quiz

AI 會一題一題問你「這裡可以怎麼填？」先自己想，再聽 AI 的回饋。

你走到飯店前台，想告訴接待人員你要辦理入住手續。
I'd like to ___ ___, please.
看答案
check in
"I'd like to check in, please." 是辦理入住的標準開場句，用剛學的 check in（辦理入住）。
你到飯店前台，想告訴接待人員你有訂房，名字是 Park。
I have a ___ under Park.
看答案
reservation
reservation ＝訂房。"I have a reservation under [name]." 是辦入住時的標準開場句。
你想知道住房費用有沒有含早餐。
Is ___ ___?
看答案
breakfast included
"Is breakfast included?" ＝早餐含在房價裡嗎？這是 ② 學過的 Is [X] included? 句型。
你想請飯店隔天早上七點打電話叫你起床。
Could I get a ___ ___ at seven a.m.?
看答案
wake-up call
wake-up call ＝晨喚服務。套用 ② 的 "Could I get …?" 句型。
浴室毛巾不夠用，你想再要一條。
Could I get an ___ ___, please?
看答案
extra towel
extra towel ＝多的毛巾。同樣用 "Could I get …?" 禮貌提出需求。
你想連上飯店 Wi-Fi，需要密碼。
What's the Wi-Fi ___?
看答案
password
Wi-Fi password ＝無線網路密碼。這是 ① 學過的 Wi-Fi password 單字直接應用。
你想知道明天最晚幾點前必須退房。
What time is ___?
看答案
checkout （也可：check out）
"What time is checkout?" 是詢問退房時間的慣用句，checkout 是 check out 的名詞形。

簡易對話Simple Dialogue

AI 念一句、你接一句；念熟之後交換角色，換你當接待人員（receptionist）。

念熟之後，交換角色再練一次。

接待人員
Good evening! Welcome to the Grand Hotel. How can I help you?
房客
Hi! I'd like to check in. I have a reservation under Lee.
接待人員
Perfect, Mr. / Ms. Lee. Here is your room key — room 308.
房客
Thank you. Is breakfast included?
接待人員
Yes, breakfast is included. It starts at seven a.m.
房客
Great! What's the Wi-Fi password?
接待人員
The password is "GrandHotel2026". Is there anything else?
房客
Could I get an extra towel, please?
接待人員
Of course! I'll send one up right away.
房客
Also, could I get a wake-up call at seven a.m.?
接待人員
Sure! I will schedule that for you.
房客
One more thing — what time is checkout?
接待人員
Checkout is at eleven a.m.
房客
Perfect. Thank you so much!

模擬對話Simulated Dialogue

到飯店前台完整辦理一次入住：① 報上你的訂房名字；② 拿到房卡；③ 詢問早餐是否含在房價內；④ 詢問 Wi-Fi 密碼；⑤ 提出一項服務需求（例如要多一條毛巾或晨喚服務）；⑥ 最後問退房時間。AI 扮演櫃台接待人員，你自由應對。

AI 開場“Good evening! Welcome to the Grand Hotel. How can I help you?”

Front desk practice

Grand Hotel Check-in Card

Reservation

Guest name: Kim
Room type: Deluxe room
Room key: Room 512

Hotel Info

Breakfast: IncludedRestaurant, 2nd floor, 7-10 a.m.
Wi-Fi password: Grand2026
Checkout: 11 a.m.

Requests

Extra towel: Ask for one
Wake-up call: 6:30 a.m.

需要範例？看一段參考對話

接待人員
Good evening! Welcome to the Grand Hotel. How can I help you?
房客
Hello! I'd like to check in. I have a reservation under the name Kim.
接待人員
Let me pull that up … Yes, Ms. Kim, one deluxe room. Here is your room key — room 512.
房客
Thank you. Is breakfast included with my room?
接待人員
Yes, breakfast is included. It is served in the restaurant on the second floor from seven to ten a.m.
房客
That's great. What's the Wi-Fi password?
接待人員
The Wi-Fi password is "Grand2026". You should have a strong signal throughout the hotel.
房客
Thank you! Also, could I get a wake-up call at six thirty a.m.?
接待人員
Absolutely. I will schedule a wake-up call for six thirty. Is there anything else?
房客
Actually, yes — what time is checkout?
接待人員
Checkout is at eleven a.m. If you need a late checkout, please let us know in advance.
房客
Perfect. Thank you so much!
接待人員
My pleasure. Enjoy your stay!

總結與挑戰Wrap-up & Challenge

回顧 4 個關鍵字（reservation / check in / room key / checkout）與 2 個關鍵句型（"I have a reservation under [name]." 和 "Could I get …?"），並鼓勵學生。

課後挑戰 · Your challenge

Imagine you are checking in at a different hotel. Give your name, ask if breakfast is included, request an extra towel or a wake-up call, and find out the checkout time — all on your own!

挑戰：假設你到另一家飯店入住。報上你的名字、問早餐是否含在房價內、要求一條額外毛巾或晨喚服務，最後詢問退房時間——全部自己來！

做得好！準備好就跟 AI 說 "I'm ready!" 開始挑戰吧。

登入後可把這課標記為「已練習」，並在列表上看到記號。