英語口說講義搭配 ChatGPT 語音家教

電話預約 Making an Appointment — 英語口說講義

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B1中級約 7 分鐘

Making an Appointment電話預約

從單字到模擬電話，一步步學會用英語預約看診或剪髮，並處理改期。

  • 日常生活
  • 服務情境
講電話預約情境插畫

學會這些 · You will learn

  • 能打電話預約，說明來意並找出可用時段。 Make an appointment over the phone by explaining your purpose and finding an available slot.
  • 能確認、更改或改期預約，使用自然的電話用語。 Confirm, change, or reschedule an appointment using natural phone phrases.
  • 能在電話情境中使用「Hold on, please」和「See you then」等禮貌用語。 Use polite expressions such as "Hold on, please" and "See you then" in a phone context.

給 AIFor the AI tutor

提示詞難度
中級 B1

This page is my lesson handout — coach me through stages ①–⑥ in American English. Speak at a natural, unhurried pace (B1); stay in English and push fluency. Lots of speaking with instant pronunciation & grammar feedback. No filler — just start stage ①.

各區塊也有「完整指引」可單獨展開給 AI 讀

Student controls

練習導覽

① 開 ChatGPT 語音並分享本頁螢幕給 AI；② 點 1–6 跳到各區塊，可開大字模式；③ 卡住就點下方「救援句」照念。

單字與片語Vocabulary

AI 帶你念每個單字與例句，你跟著念一次，注意音標發音。

  • make an appointmentphrase

    /meɪk ən əˈpɔɪntmənt/

    預約；約好時間

    “I'd like to make an appointment.”

  • availableadjective

    /əˈveɪləbl/

    有空的；可以用的

    “Are you available on Friday?”

  • bookverb

    /bʊk/

    預訂；預約

    “I'd like to book an appointment for Thursday.”

  • What time works for you?phrase

    /wɑːt taɪm wɜːrks fər juː/

    你方便幾點？

    “What time works for you this week?”

  • rescheduleverb

    /riːˈskɛdʒuːl/

    改期；重新安排時間

    “Could we reschedule to next week?”

  • confirmverb

    /kənˈfɜːrm/

    確認

    “Let me confirm: Tuesday at two o'clock.”

  • Hold on, please.phrase

    /hoʊld ɑːn pliːz/

    請稍等。（電話用語）

    “Hold on, please — let me check the schedule.”

  • see you thenphrase

    /siː juː ðɛn/

    到時候見。（確認後道別）

    “Great, see you then!”

例句與文法Examples & Grammar

AI 先示範念一次，你跟著念一次；再試著用例句替換看看。

  1. I'd like to make an appointment for [day / reason]. / I'd like to book an appointment for [day].

    用法電話開頭說明來意的最自然說法。make an appointment 和 book an appointment 意思相同，都可以用。加上日期或原因更完整。

    • I'd like to make an appointment for Thursday.
    • I'd like to make an appointment for a haircut.
    • I'd like to book an appointment for Thursday.

  2. Are you available on [day]? / What time works for you?

    用法用 available（有空）詢問對方時間，或用剛學的 What time works for you? 讓對方提出方便的時間。

    • Are you available on Monday morning?
    • What time works for you this week?

  3. Let me confirm: [day] at [time]. / Could we reschedule to [new day]?

    用法用 confirm 複述確認預約細節；如果時間不合，用 reschedule 提出改期。

    • Let me confirm: Friday at three o'clock.
    • Could we reschedule to next Tuesday?

  4. Hold on, please. / See you then!

    用法電話中要查資料時說 Hold on, please（請稍等）；確認好後用 See you then 道別。

    • Hold on, please — I'll check the calendar.
    • Perfect, see you then!

情境考題Situation Quiz

AI 會一題一題問你「這裡可以怎麼填？」先自己想，再聽 AI 的回饋。

  1. 你打電話給牙醫診所，想預約一個時間。

    I'd like to ___ ___ ___ for next Monday.

    看答案

    make an appointment （也可：book an appointment）

    make an appointment ＝ 預約。book an appointment 也是正確說法，兩者可以互換。

  2. 你問對方週五有沒有空。

    Are you ___ on Friday afternoon?

    看答案

    available

    available ＝ 有空的。"Are you available on...?" 是禮貌詢問時間的說法。

  3. 你想讓對方提出方便的時間。

    What time ___ for you?

    看答案

    works

    "What time works for you?" ＝ 你方便幾點？讓對方主動提出時間。

  4. 接線員查完行程後回來，你要複述確認：週三上午十點。

    Let me ___: Wednesday at ten a.m.

    看答案

    confirm

    confirm ＝ 確認。複述對方說的時間是電話預約的好習慣。

  5. 你的行程有衝突，想把預約改到下週。

    Could we ___ to next week?

    看答案

    reschedule

    reschedule ＝ 改期。"Could we reschedule to...?" 是禮貌提出改期的說法。

簡易對話Simple Dialogue

AI 念一句、你接一句；念熟之後交換角色，換你當接線員 (receptionist)。

念熟之後，交換角色再練一次。

  1. 接線員

    Good morning, Bright Smile Dental. How can I help you?

  2. 來電者

    Hi, I'd like to make an appointment, please.

  3. 接線員

    Of course. Are you available on Thursday?

  4. 來電者

    Yes. What time works for you?

  5. 接線員

    Hold on, please — let me check. We have two o'clock open.

  6. 來電者

    That works. Let me confirm: Thursday at two o'clock.

  7. 接線員

    Correct. We have you booked!

  8. 來電者

    Thank you. See you then!

模擬對話Simulated Dialogue

打一通電話完整預約一次——說明來意、提出想要的日期、配合對方喬出時間、複述確認、道別。如果對方的時間不合，試試看用 reschedule 改期。

AI 開場“Good morning, Bright Smile Dental. How can I help you?”

Phone appointment practice

Bright Smile Dental Schedule

Caller

Name
Alex Chen
Reason
Check-up
Goal
Make an appointment

Available Slots

Wednesday
10 a.m.Caller is not available.
Thursday
3 p.m.Good option after reschedule.
Friday
9 a.m.

Phone Phrases

Wait
Hold on, please.
Confirm
Let me confirm: Thursday at three p.m.
Goodbye
See you then.
需要範例？看一段參考對話
  1. 接線員

    Good morning, Bright Smile Dental. How can I help you?

  2. 來電者

    Hi, I'd like to make an appointment for a check-up, please.

  3. 接線員

    Sure! Are you available on Wednesday morning?

  4. 來電者

    I'm sorry, I'm not available on Wednesday. Could we reschedule to Thursday?

  5. 接線員

    Hold on, please — let me check Thursday. … Yes, we have three p.m. open.

  6. 來電者

    Three o'clock works for me. See you then!

  7. 接線員

    Thursday at three p.m. it is. Can I get your name?

  8. 來電者

    Sure, it's Alex Chen.

  9. 接線員

    Great. Let me confirm: Thursday at three p.m. for Alex Chen.

  10. 來電者

    That's correct. Thank you so much!

  11. 接線員

    You're welcome. See you then!

  12. 來電者

    See you then. Goodbye!

總結與挑戰Wrap-up & Challenge

回顧 3 個關鍵字（make an appointment / available / reschedule）與 2 個關鍵句型（"Let me confirm: …" 與 "What time works for you?"），並鼓勵學生。

課後挑戰 · Your challenge

Call again and book an appointment for a haircut — explain your purpose, ask about available slots, confirm the time, and say goodbye. Try to reschedule at least once!

挑戰：再打一通電話預約剪髮——說明來意、詢問可用時段、確認時間並道別。試著至少改期一次！

做得好！準備好就跟 AI 說 "I'm ready!" 開始挑戰吧。